Policy statement
1. Introduction
This Cookie Policy explains how we use cookies and similar technologies when you use our website and services.
It should be read alongside our Privacy Policy, which explains how we collect and use personal data more generally.
By continuing to use the website, you acknowledge that cookies and similar technologies may be used in accordance with this policy, subject to your preferences and any consent requirements that apply.
2. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit.
Cookies may be set by the website itself (first-party cookies) or by third-party services used by the website (third-party cookies).
Similar technologies, such as local storage or tracking pixels, may also be used for comparable purposes.
3. How We Use Cookies
We use cookies and similar technologies to support the operation of the website and to improve user experience. In particular, cookies may be used to:
- maintain secure login sessions
- recognise whether a user is signed in or signed out
- enable account-related functionality
- remember user preferences
- support shopping basket and checkout functionality
- improve website performance and reliability
- understand how the website is used
- help detect misuse, fraud, or unauthorised access
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of the website. They enable core functionality such as page navigation, access to secure areas, account login, and transaction processing.
Without these cookies, parts of the website may not function correctly.
4.2 Functional Cookies
Functional cookies allow the website to remember choices you make, such as preferences, settings, or account-related selections, so that we can provide a more personalised experience.
4.3 Performance and Analytics Cookies
These cookies help us understand how visitors interact with the website by collecting information such as pages visited, time spent on pages, and navigation patterns.
This information is typically aggregated and used to improve the performance, usability, and structure of the website.
4.4 Third-Party Cookies
Some cookies may be set by third-party services that we use to support functionality such as payment processing, analytics, or embedded content.
These third parties may process information in accordance with their own privacy and cookie policies.
5. Cookies and Account Functionality
Because the website includes account functionality and a Single Sign-On (SSO) system, certain cookies are used to maintain authentication state, recognise logged-in users, and ensure secure access to account areas.
These cookies are typically essential to the functioning of the website and cannot be disabled without affecting core features.
6. Cookies and Online Transactions
If you make purchases through the website, cookies may be used to support shopping basket functionality, checkout processes, and transaction handling.
Payment processing may involve third-party providers, who may also use cookies or similar technologies as part of secure transaction handling.
7. Managing Cookies
You can control or manage cookies in several ways, including through your browser settings. Most browsers allow you to:
- view stored cookies
- delete cookies
- block cookies from specific sites
- block all cookies
- receive notifications when cookies are set
Please note that disabling certain cookies may affect the functionality of the website, particularly features related to accounts, login, and transactions.
8. Consent
Where required by law, we will request your consent before placing cookies that are not strictly necessary for the operation of the website.
You may be able to manage your cookie preferences through any consent tools provided on the website.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we use cookies.
Any updates will be published on this page and will take effect from the date shown at the top of the policy unless otherwise stated.
10. Contact
If you have any questions about this Cookie Policy, please contact us using the contact details provided on the website.